Agency Health Department

Contractor Healthcare Management Systems

SWIFT Contract Number 194830

Project Name Federally Certified Surveyors

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Provide federally certified surveyors who will be responsible for completing federal recertification surveys at federally certified nursing homes. A recertification survey process determines if nursing home care providers have successfully maintained compliance with the Federal regulatory requirements. Due to COVID, related survey and certification activities have been re-prioritized.

Project Duration

Start Date Sat, 05/01/2021 - 00:00

Original end date Thu, 06/30/2022 - 00:00

Actual end date Thu, 06/30/2022 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 6080

Contract Amounts

Original contract: $2300000

Amendments $342000

Contract total $823217

Did project finish within budget? Yes

What was the funding source? Federal funds. 2001-H1233203. CARES Act funding

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) CMS recommended HMS as a highly respected company that could complete the work in a timely and efficient manner.

Evaluator Name Maria King

Evaluator Email Address maria.king@state.mn.us

Evaluate the contractor's timeliness Lack of availability was a barrier to completing work. Contractor was overextended with contracts across the nation and directly with CMS. Result of the COVID-19 public health emergency backlog.

Evaluate the contractor's quality Excellent

Evaluate the contractor's cost Prohibitive. Work got done, but their survey costs were exceptionally high compared to having MDH-HRD staff complete surveys.

Evaluate the contractor's overall performance Excellent

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None. Provided feedback at regularly scheduled meetings and contractor was very receptive to adjustments.

Please rate the overall experience with the contractor 5 - very satisfied