Agency Health Department

Contractor GrayHall, LLC

SWIFT Contract Number 227475

Project Name OWH Maternal Mortality

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Evaluator for violence prevention, woman's health and healthcare environment.

Project Duration

Start Date Thu, 03/30/2023 - 00:00

Original end date Fri, 09/29/2023 - 00:00

Actual end date Sun, 09/29/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $15000

Amendments $12000

Contract total $27000

Did project finish within budget? Yes

What was the funding source? Office of Women's Health Violent Maternal Deaths prevention grant

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Micah Wilkins

Evaluator Email Address micah.wilkins@state.mn.us

Evaluate the contractor's timeliness The evaluation report that the contractor was asked to complete was sent to us several months late. They were also not consistent in their email response times, and sometimes would respond late to emails or not at all. They would, however, show up to meetings on time and consistently, and attended several optional meetings which was helpful. This contractor would benefit from more frequent check-ins to manage and explain expectations and a longer time period to complete deliverables.

Evaluate the contractor's quality The evaluation report that they completed for this project was thorough, however it ended up not being as helpful for us as we had hoped--some of the recommendations that were proposed were not feasible, for example.

Evaluate the contractor's cost The evaluation report that they completed for this project was thorough, however it ended up not being as helpful for us as we had hoped--some of the recommendations that were proposed were not feasible, for example.

Evaluate the contractor's overall performance Overall, the contractor has been enjoyable to work with, they are professional and kind. At times, however, it was apparent that they were busy (they mentioned workforce issues at one point contributing to their delays in getting back to us), and as a result our project was put on the back burner. Overall this contractor did not take as much initiative and required frequent nudging to complete the work, to provide updates, to communicate with us, etc. And when products were finally completed, they were sent to us late, and the materials were not as helpful or applicable as we had hoped for. Had the contractor been more communicative during the contract time period, the products they developed may have been more useful.

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 3 - neutral