Agency Housing Finance Agency

Contractor Accenture

SWIFT Contract Number 207789

Project Name HomeHelpMN

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The COVID-19 Homeowner Assistance Fund was established under the American Rescue Plan Act of 2021. Minnesota Housing received $128 million and contracted with Accenture to implement the HomeHelpMN COVID-19 Homeowner Assistance Fund program. The HomeHelpMN funds provided direct financial assistance to homeowners affected by the COVID-19 pandemic, supporting home mortgage and other homeownership related past-due expenses. Accenture provided comprehensive end-to-end services to support all program states in the delivery of the HomeHelpMN program.

Project Duration

Start Date Tue, 02/15/2022 - 00:00

Original end date Sat, 02/15/2025 - 00:00

Actual end date Sat, 02/15/2025 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $10292625

Amendments $3251838

Contract total $13577463

Did project finish within budget? Yes

What was the funding source? American Rescue Plan Act of 2021

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Vanessa Haight

Evaluator Email Address vanessa.haight@state.mn.us

Evaluate the contractor's timeliness The contractor staffed according to contract and was ready to launch the program on time. They submitted timely reports and invoices.

Evaluate the contractor's quality The contractor trained staff according to approved procedures, provided ongoing coaching, and escalated issues as needed.

Evaluate the contractor's cost Budget amendments were completed to accommodate additional work. Overall, the administrative costs were within budget.

Evaluate the contractor's overall performance Acceptable

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): N/A

Please rate the overall experience with the contractor 4 - satisfied