Agency Employ & Econ Development Dept

Contractor IBM

SWIFT Contract Number b35110

Project Name WebSphere Upgrade

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Provide an IBM WebSphere Application Server V7 consultant on-site to install and configure WebSphere Application Server in 4 UI environments, mentor State personnel on the installation and configuration of WAS, assist DEED during the deployment and testing of DEED's Unemployment Insurance application.

Project Duration

Start Date Sun, 10/25/2009 - 00:00

Original end date Fri, 05/28/2010 - 00:00

Actual end date Thu, 06/30/2011 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 584.4

Contract Amounts

Original contract: $321644

Amendments $0

Contract total $321644

Did project finish within budget? Yes

What was the funding source? federal

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) No other company offers the resources with specific experience in DEED’s WebSphere environments. These upgrades are being driven, in part, by an OET decision to upgrade the DB2 environment. In order to meet the aggressive time lines for these upgrades, a resource familiar with DEED’s environment and integration between systems is justified and imperative. It is not in the best interest of the agency to introduce a new vendor for the upgrade of these key systems on a mission critical application, especially going into the peak unemployment season.

Evaluator Name Thomas Schaeffer

Evaluator Email Address thomas.schaeffer@state.mn.us

Evaluate the contractor's timeliness Thiago Ramasubbu was the IBM consultant. Thiago's work was completed according to schedule, often exceeding the amount of work he was expected to do.

Evaluate the contractor's quality Thiago's knowledge of WebSphere was superior, as evidenced by his ability to troubleshoot and resolve system issues within WAS and other impacted applications. He has excellent documentation skills.

Evaluate the contractor's cost We felt we got a top notch consultant at a reasonable fee.

Evaluate the contractor's overall performance Superior

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): none

Please rate the overall experience with the contractor 5 - very satisfied