Submission information
Submission Number: 12909
Submission ID: 63373
Submission UUID: cdc38622-320d-48c8-8bf3-5c013bfa284a
Submission URI: /form/vendor-performance-evaluation
Created: Thu, 01/19/2023 - 18:10
Completed: Thu, 01/19/2023 - 18:10
Changed: Thu, 02/09/2023 - 14:49
Remote IP address: (unknown)
Submitted by: admin
Language: English
Is draft: No
Current page: webform_submission_import
Webform: Vendor Performance Evaluation
Locked: Yes
Metropolitan Council: For the most part, the contractor kept on schedule. The only major issue about timeliness was their choice to send their planes to another state and miss a crucial day (or 2) of very good flying/imagery weather here. In addition, the out-of-control issue with weather and leaf-out conditions in 2010 then left us without imagery for 2 counties in the south metro in 2010. However, after that, they communicated changes in schedule and any issues they were experiencing well. Data products and corrections were delivered approximately as scheduled and in a timely fashion; only slightly delayed from proposed project schedule so to address QA/QC issues. I think there were some challenges with scheduling and priorities due to the contracting situation of a primary State contract and the secondary, higher resolution, County contracts. Overall, pleased with their timeliness.
Metropolitan Council: Product quality from the contractor was good. Any issues we found in QA/QC were addressed and fixed immediately. Communication and explanations to many questions about the imagery were thorough. We were disappointed that the flight lines over downtown St. Paul caused the appearance of building lean, thus requiring a re-flight in 2011; but pleased with their immediate response to the problem. All other issues identified including bridge lean, CIR data issues, edge matching, etc. were addressed and corrected. I think there were challenges with the collection and processing of 6” data for the counties to be re-sampled to 1’ data for the state in terms of timeliness and quality consistency. Overall, pleased with their attention to quality.
Metropolitan Council: As expected from the contract. The competitive bid process yielded us the best value (cost and deliverable quality).
Metropolitan Council: Good! My overall experience with Surdex was more positive than my experience with a few other similar contractors. However, this time, I was not intimately involved with the contract negotiations.