Agency Office of Higher Education

Contractor Northland Credit Controll

SWIFT Contract Number A61557

Project Name Defaulted Loan Collection

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Contract is for collection on defaulted student loan accounts. For people who do not voluntarily pay it is necessary to utilize private collection agencies which have more resources for skip tracing and assertive collection actions.

Project Duration

Start Date Sat, 05/01/2004 - 00:00

Original end date Tue, 06/30/2009 - 00:00

Actual end date Tue, 06/30/2009 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $250000.00

Amendments $142833.00

Contract total $392833.00

Did project finish within budget? Yes

What was the funding source? Loan Capital Fund

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Marilyn Kosir

Evaluator Email Address Marilyn.kosir@state.mn.us

Evaluate the contractor's timeliness Contractor generated the most revenue out of four collection agencies that were contracted with. There were very few complaints about the Contractor. Contractor met all requirements and objectives of the contract.

Evaluate the contractor's quality There were very few complaints about the Contractor.

Evaluate the contractor's cost Contractor generated the most revenue out of four collection agencies that were contracted with the Office of Higher Education.

Evaluate the contractor's overall performance Contractor met all requirements and objectives of the contract.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None

Please rate the overall experience with the contractor 5 - very satisfied