Agency Public Utilities Comm

Contractor Aeritae Consulting

SWIFT Contract Number 44032

Project Name Continuity of Operations Plan (COOP)

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The purpose of the contract was to update and augment the Commissions Continuity of Operations Plan, including disaster recovery and recovery of operations in the event of an emergency.

Project Duration

Start Date Mon, 04/09/2012 - 00:00

Original end date Sat, 06/30/2012 - 00:00

Actual end date Wed, 06/20/2012 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $62000.00

Amendments $1550.00

Contract total $63550.00

Did project finish within budget? Yes

What was the funding source? General Fund-B8230009

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Marsha Battles-Jenks

Evaluator Email Address marsha.battles-jenks@state.mn.us

Evaluate the contractor's timeliness The contractor completed all tasks within established timelines. All deadlines were met during the project-- and many of the tasks were completed early. Contract monitoring was facilitated by written weekly status reports that were very useful in tracking project activity. This vendor was well-organized and timely in all project phases.

Evaluate the contractor's quality The quality of the contractor was excellent! She was able to effectively work with PUC staff on identifying and documenting procedures (no small task) and maintained a rigorous schedule of work product deliverables that were of outstanding quality. Her approach to the project provided real enhancements to PUC's 2008 COOP, which was deficient in some areas. In addition, she maintained excellent communications with PUC management as well as the internal project manager to ensure that the work performed met everyone's expectations. The quality of the product produced is truly outstanding!

Evaluate the contractor's cost Aeritae is a bit more expensive than some of the other IT consultants on state contract ($155.00/hour); but the price is worth it! The accuracy of the contract cost estimate was right on! A contract amendment was necessary only because we added several work tasks near the end of the project. This consultant is excellent at estimating time and cost--which saves time, frustration and money.

Evaluate the contractor's overall performance Overall, I would rate this contractor as outstanding in every respect. There were no surprises during the engagement; the talent assigned to the project was perfect for our needs; and cost and time estimates were right on the money!

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): NONE

Please rate the overall experience with the contractor 5 - very satisfied