Agency Public Safety Dept

Contractor Twin Cities Solutions

SWIFT Contract Number B54952/20738

Project Name Business Analyst Staff Aug - Ravi Theegala

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The purpose of the contract was to provide business systems analysis for the Integrated Search Service V6 release. This was needed as the agency did not have sufficent business systems analysis resources available to work on this project.

Project Duration

Start Date Mon, 04/18/2011 - 00:00

Original end date Tue, 04/17/2012 - 00:00

Actual end date Fri, 01/11/2013 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 2896

Contract Amounts

Original contract: $168032.00

Amendments $95230.00

Contract total $263262.00

Did project finish within budget? Yes

What was the funding source? State/Federal

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Robert Johnson

Evaluator Email Address robert.p.johnson@state.mn.us

Evaluate the contractor's timeliness His deliverables were on time according to the project manager of this project.

Evaluate the contractor's quality We had a mixed result for the deliverables. Some were fine others were incomplete.

Evaluate the contractor's cost Costs were reasonable.

Evaluate the contractor's overall performance Just like the quality it was a mixed bag. A lot of the contractors earlier work was satisfactory. The individual even did a lot of testing of the last release and identified several problems, but those problems were there because the contractor didn't have the situations documented in the requirements and specifications. The developers needed to spend a lot of time talking with the analyst because the details weren't documented. We had expected to have a very senior level business systems analyst that was skilled in using the unified development process. Instead the individual ended up being a mid-level analyst.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): We would not engage the resource again, but the company was responsive to our concerns.

Please rate the overall experience with the contractor 3 - neutral