Agency Public Safety Dept

Contractor Questa Technology, Inc.

SWIFT Contract Number 42045

Project Name ISSv6 Staff Augmentation (Web Appl. Specialist)

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Assist project team at BCA to perform application development on the Intergrated Search Service (ISS) to add new features and fix defeats. The contract was due to the lack of internal staff availability and skill set.

Project Duration

Start Date Mon, 03/12/2012 - 00:00

Original end date Mon, 03/11/2013 - 00:00

Actual end date Sun, 06/30/2013 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 2008.5

Contract Amounts

Original contract: $147888.00

Amendments $49998.00

Contract total $197886.00

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Margarita Rock

Evaluator Email Address margarita.r.rock@state.mn.us

Evaluate the contractor's timeliness Contractor required constant monitoring and status follow-up to ensure work was delivered in a
timely fashion. Without such close supervision, deadline would slip.
The working hours when the contractor was actually present on-site varied frequently, making it hard for internal staff to plan.
Attempts to bring the contractor into alignment with the BCA's core hours were met with resistance.

Evaluate the contractor's quality The contractor's work was acceptable, but required constant supervision and guidance of the
lead developer.
The contractor did discover some issues with the business requirements that were not documented in the use case.

Evaluate the contractor's cost It was acceptable.

Evaluate the contractor's overall performance As stated above, the contractor needed a higher level of supervision than normally expected from a consultant.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): The company was supportive and responsive, but would not engage the resource again in the future.

Please rate the overall experience with the contractor 3 - neutral