Agency TRANSPORTATION DEPT

Contractor University of Minnesota

SWIFT Contract Number 3000034951/3000076707

Project Name Quality of Life: Assessment and Evaluation to Deve

Project Number (if applicable) 89261WO198

Summarize purpose of the contract, including why it was necessary: From the quality of life indicators derived from focus groups and the related literature review, a survey will confirm the quality of life indicator's importance and assess their importance among a representative sample of MnDOT consumers. From the most important items, an indicator list will be co-created with MnDOT and assessed against current MnDOT performance measures. As necessary, recommendations for changes or additions to the current performance measures will be made.

Project Duration

Start Date Wed, 07/14/2010 - 00:00

Original end date Fri, 08/31/2012 - 00:00

Actual end date Tue, 04/30/2013 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $218913.00

Amendments $43336.00

Contract total $262249.00

Did project finish within budget? Yes

What was the funding source? Trunk Highway

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Karla Rains

Evaluator Email Address Karla.rains@state.mn.us

Evaluate the contractor's timeliness Ingrid met or exceeded every deadline. Her leadership and service was unmatched.

Evaluate the contractor's quality Highest marks for quality. We had high quality products at every step of this project (e.g. surveys, moderating, data runs, reporting, analysis and presentations). They had many QC measures and practices in place and often exceeded those.

Evaluate the contractor's cost Always on spec and a high value for the dollars spent

Evaluate the contractor's overall performance Ingrid S. guided us strategically from the beginning of this project all the way through to completion. She helped us to design and deploy the best research method(s) to meet our objectives. We could not be more pleased with the University of Minnesota (Ingrid S. and team). We learned more from this research effort than we imagined from the start. The content has been heavily utilized to date, with more applications currently in play. We highly value our partnership with the University of MN (Ingrid Schneider) and look forward to future opportunities to work together. This was a true partnership!

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied