Agency TRANSPORTATION DEPT

Contractor Benchmark QA, Inc.

SWIFT Contract Number 3000080116 3000140337

Project Name Support for Desktop Software Testing, Test Issues/

Project Number (if applicable) 98275

Summarize purpose of the contract, including why it was necessary: The purpose of this contract was to support Desktop Software Testing, Test Issue Tracking/Resolution and Desktop Software Testing Strategies/Analysis. Currently assistance is needed to support the Integrated Desktop Software Testing Service (IDST) within MnDOT. This service supports desktop software users and MnDOT IT staff by providing a consistent approach to testing desktop software changes and designing effective release/deployment strategies used to install software on desktops. The testing discovers and addresses software integration/functionality issues that can cause disruptions for business users and divert limited IT support staff from critical support needs. The primary goal of this contract is to augment MnDOT staff by providing needed testing, analysis and quality assurance skills required for the IDST/Release Service.

Project Duration

Start Date Thu, 08/04/2011 - 00:00

Original end date Sat, 08/31/2013 - 00:00

Actual end date Sat, 08/31/2013 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $500000.00

Amendments {Empty}

Contract total $500000.00

Did project finish within budget? Yes

What was the funding source? Trunk Highway

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Garland Jackson

Evaluator Email Address Garland.jackson@state.mn.us

Evaluate the contractor's timeliness Contractor was very timely.

Evaluate the contractor's quality Quality of work performed was excellent. The contractor brought a high level of expertise to the function of the unit.

Evaluate the contractor's cost Cost was adequate given the expertise and good work performed.

Evaluate the contractor's overall performance Overall performance was very favorable, helping to deliver great services.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied