Vendor Performance Evaluation: Submission #26713

Submission information

Submission Number: 26713

Submission ID: 97091

Submission UUID: 7732c5c0-c8de-468a-81e4-e6872a5db39c

Submission URI: /form/vendor-performance-evaluation

Created: Thu, 07/11/2024 - 14:03

Completed: Thu, 07/11/2024 - 14:03

Changed: Mon, 07/15/2024 - 13:11

Remote IP address: (unknown)

Submitted by: robin.wegener

Language: English

Is draft: No

Webform: Vendor Performance Evaluation

Locked: Yes

Agency MNIT

Contractor DataBank IMX LLC

SWIFT Contract Number 161184

Project Name MDA OnBase Upgrades

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Upgrading MDA's OnBase (software) versions. This contract/amendments included multiple upgrades.

Project Duration

Start Date Mon, 07/08/2019 - 00:00

Original end date Tue, 06/30/2020 - 00:00

Actual end date Sun, 06/30/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $20910

Amendments $34645

Contract total $55555

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) Per the software manufacturer (Hyland Software), only the Certified Solution Provider (CSP) of record can provide the required configuration services. DataBank is the CSP of record for the software purchased.

Evaluator Name Angela Crowley

Evaluator Email Address angela.crowley@state.mn.us

Evaluate the contractor's timeliness Everything was completed on time and early for the upgrade tasks needed with each upgrade.

Evaluate the contractor's quality We were able to use the same upgrade specialist for all of the upgrades, which made them more efficient and quicker each time.

Evaluate the contractor's cost We came in under budget with each upgrade that we did for MDA. This was a time and materials contract, so we never used more than what was needed.

Evaluate the contractor's overall performance The upgrades were all performed by the vendor without issues, on time and under budget. We even had an unexpected additional security upgrade during this and we were able to get that added in without issues. Having the same upgrade specialist made it easy to know what to expect with each upgrade.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied