Agency MNIT

Contractor Intuitive Municipal Solutions, LLC (iMS)

SWIFT Contract Number 146229

Project Name iMS Implementation

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Provide implementation and P/T services for iMS proprietary software.

Project Duration

Start Date Sat, 09/01/2018 - 00:00

Original end date Mon, 08/31/2020 - 00:00

Actual end date Mon, 07/31/2023 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $237850

Amendments $1344500

Contract total $1582350

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) SaaS solution with proprietary software requiring all implementation and customization work be done by the vendor.

Evaluator Name Betty Baron

Evaluator Email Address betty.baron@state.mn.us

Evaluate the contractor's timeliness All work was completed on time or if necessary appropriate change orders were timely.

Evaluate the contractor's quality Vendor provided quality work and provided input for options other than customization which would be costly to the State.

Evaluate the contractor's cost Solution was the most cost effective to meet critical business needs and was consistent with market costs.

Evaluate the contractor's overall performance Excellent. Vendor was engaged and provided the Agency with a solution that is effective and efficient for both internal staff and stakeholders. The result of this contract is DLI now receives 98% of permits online.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied