Agency Health Department

Contractor ELearning Lair, Inc.

SWIFT Contract Number 203945, formerly 197380

Project Name Trauma System e-Learning Modules

Project Number (if applicable) n/a

Summarize purpose of the contract, including why it was necessary: The purpose of this contract was to produce a series of interactive, slide-based educational modules that address the minimum educational requirements for nurses as required by the Commissioner under Minn. Stats. § 144.605, Subd. 2.

Project Duration

Start Date Mon, 08/02/2021 - 00:00

Original end date Mon, 11/15/2021 - 00:00

Actual end date Sun, 08/15/2320 - 00:00

Did project finish on time? No

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $39979

Amendments $0

Contract total $39984

Did project finish within budget? Yes

What was the funding source? Federal Flex grant

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Chris Ballard

Evaluator Email Address chris.ballard@state.mn.us

Evaluate the contractor's timeliness The contractor delivered most components of the project late due to delays on the part of both State and the vendor. The vendor delivered the final product three weeks late and failed to notify State in time to effectuate an amendment to extend the duration of the contract.

Evaluate the contractor's quality Beta versions of the product were poor and required re-design by State staff, which caused delays. The poor quality was due in part to the poor quality of source material provided by an unrelated vendor and in part to poor design by the vendor. Eventually the vendor delivered an acceptable product.

Evaluate the contractor's cost The vendor cost to produce the product was very good. The project stayed within budget and the vendor never requested additional funds to complete it. The vendor did add sales tax to the final invoice, which was not included in their bid and was not paid. Sales tax was not required for this type of expenditure.

Evaluate the contractor's overall performance Pros: regular communication, stayed within budget, clear communication between State and vendor's manager and development staff, vendor desired to do good work
Cons: poor quality control early in the project, slow work at times, failure to notify State of inability to meet deadlines in a timely manner

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): none

Please rate the overall experience with the contractor 3 - neutral