Agency Human Rights Dept

Contractor Social27 Inc

SWIFT Contract Number 212156

Project Name SaaS Odyssey Event Management

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Provide a Software-as-a Service (SaaS) for all Odyssey event management functions. Software-as-a-Service provides all services remotely through the vendor’s servers. Selected vendor also will provide maintenance and support services, and provide registration management services for the 2023 Age & Disabilities Odyssey conference planned for late summer of 2023

Project Duration

Start Date Mon, 05/23/2022 - 00:00

Original end date Sun, 03/31/2024 - 00:00

Actual end date Sun, 12/31/2023 - 00:00

Did project finish on time? No

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $112000.00

Amendments $-53200.00

Contract total $58800.00

Did project finish within budget? Yes

What was the funding source? Revenue remaining from previous Odyssey conferences

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Nikki M Peterson

Evaluator Email Address nikki.m.peterson@state.mn.us

Evaluate the contractor's timeliness For the majority of the contract, responses from the contractor were extremely prompt. It was easy to schedule meeting with contractor and staff.

Evaluate the contractor's quality The customizable software platform was extremely high quality and possessed many of the options we desired.

Evaluate the contractor's cost Comparable to alternatives

Evaluate the contractor's overall performance Due to changing business needs, this work ended early and we did not get to work with this contractor as much as we had originally hoped we would have. We were really excited and impressed by the products this contractor was able to produce for other businesses and certainly hope there is a need to work with them again in the future.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): When attempting to amend the contract, there was a delay in connecting with the appropriate staff. However, once the correct person was identified, there were no remaining issues.

Please rate the overall experience with the contractor 4 - satisfied