Agency Public Safety Dept

Contractor Federal Engineering

SWIFT Contract Number 190509

Project Name Consultant and support services for sustaining migration to an "end state" next generation 9-1-1 platform for the State

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Purpose of contract was to procure technical expertise and consultation services in support of Minnesota's migration from legacy 911 to NG911. ECN does not have the ability to employ permanent technical subject matter experts with an IT background thus requires a P/T Consultant to augment that need. Further, the scope of those services changes as 911 technology changes and the need may be reduced as components of the end-state NG911 network are implemented.

Project Duration

Start Date Thu, 03/11/2021 - 00:00

Original end date Tue, 03/07/2023 - 00:00

Actual end date Thu, 03/07/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 3377.50

Contract Amounts

Original contract: $749049.00

Amendments $0

Contract total $749049.00

Did project finish within budget? Yes

What was the funding source? State funds (911 Special Revenue)

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Sandi Stroud

Evaluator Email Address sandi.stroud@state.mn.us

Evaluate the contractor's timeliness The vendor demonstrated project execution that aligned with most agreed upon timelines except for the cybersecurity tasks. During the project, the sub consultant had a staff person quit which set the project timeline back significantly. This had to be messaged to both internal and external stakeholders and ultimately did result in needing to extend the contract date.

Evaluate the contractor's quality The vendor demonstrated a high quality level of project management and technical expertise on the cybersecurity project but for the other tasks the quality of subject matter expertise was neutral to lacking in ability to provide support.

Evaluate the contractor's cost It is my understanding that this vendor did have a low cost but compared to the quality of work received I’d assess this did not result in a high value project deliverable.

Evaluate the contractor's overall performance Overall, the vendor was pleasant to work with and had strong project management skills. The technical subject matter experts were lacking, save the cybersecurity task, and ultimately some of the work is being redone now by state staff.

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): N/A

Please rate the overall experience with the contractor 3 - neutral