Agency Health Department

Contractor Civis Analytics, Inc

SWIFT Contract Number 193526

Project Name Individual Engagement Program

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The Individual Engagement Program (IEP) was an outreach effort to support the vaccination initiatives at MDH and provide up-to-date and accurate information on COVID-19 vaccinations and where/when individuals could be vaccinated. The IEP emailed, made direct phone calls, and text messaged individuals state-wide.

CIVIS and their platform furthered this effort by providing a way to house the large datasets of contact information, preform data analytics, and maintain compliance. IEP had daily opt-outs, daily call, text and email lists. Efforts were made to contact only the unvaccinated and remove inaccurate or outdated contact data. This created a complex and computationally resource intensive undertaking and the CIVIS platform was designed to address the data needs for similar outreach efforts.

Project Duration

Start Date Fri, 05/07/2021 - 00:00

Original end date Thu, 09/30/2021 - 00:00

Actual end date Fri, 09/30/2022 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $67500.00

Amendments $173000.00

Contract total $240500.00

Did project finish within budget? Yes

What was the funding source? federal/FEMA and state

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Eric Kvale

Evaluator Email Address eric.kvale@state.mn.us

Evaluate the contractor's timeliness Very timely, support was available when needed.

Evaluate the contractor's quality Product and service was exceptional.

Evaluate the contractor's cost This is not my area of expertise, but cost seemed inline with industry norms.

Evaluate the contractor's overall performance Very satisfied.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): Nothing I can recall.

Please rate the overall experience with the contractor 5 - very satisfied