Agency Health Department

Contractor Resistance Labs, dba, Public Results

SWIFT Contract Number 203984

Project Name Individual Engagement Program

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The Individual Engagement Program (IEP) was an outreach effort to support the vaccination initiatives at MDH and provide up-to-date and accurate information on COVID-19 vaccinations and where/when individuals could be vaccinated. The IEP emailed, made direct phone calls, and text messaged individuals state-wide.

Public Results largely facilitated the texting component of the IEP. They worked with messaging, sending texts, and strategy.

Project Duration

Start Date Mon, 08/02/2021 - 00:00

Original end date Thu, 03/31/2022 - 00:00

Actual end date Thu, 03/31/2022 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $1000000.0

Amendments $500000.00

Contract total $1500000.00

Did project finish within budget? Yes

What was the funding source? {Empty}

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Eric Kvale

Evaluator Email Address eric.kvale@state.mn.us

Evaluate the contractor's timeliness Good

Evaluate the contractor's quality Good

Evaluate the contractor's cost Good

Evaluate the contractor's overall performance Contractor overall did a great job, there were a couple of technical and messaging errors but considering the pace and work demands some errors are expected.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied